Privacy Policy
Effective Date: October 29, 2025
This Privacy Policy describes how R Suresh & Associates (“We,” “Us,” or “Our”) collects, uses, and shares your personal information when you visit our website at http://rsureshlawoffice.com and book a paid consultation service with us using the Calendly platform.
Information We Collect
We collect personal information in two ways:
| Category | Data Collected | Purpose for Collection | Source |
|---|---|---|---|
| A. Booking Information | Full Name, Email Address, Phone Number (optional), Pre-session questions/notes (your text input). | To schedule, confirm, and provide the consulting service you requested. | Collected directly by us via Calendly. |
| B. Financial/Payment Data | Credit Card Type, Last four digits of the card number, Expiration Date, Billing Address. | To process the payment for the consultation fee. | Collected and processed by our Third-Party Payment Processor (e.g., Stripe) PayPal through Calendly. We do not store full credit card numbers. |
| C. Usage Data | IP Address, Browser Type, Device Type, pages visited on our site, time spent on pages. | To monitor website traffic, analyse trends, and ensure the security of our website and services. | Collected automatically via our website hosting and analytics tools. |
How We Use Your Information
- Service Delivery: To manage your booking, send appointment confirmations, reminders, and follow-up communications, and to conduct the scheduled consulting session.
- Payment Processing: To verify payment and complete the financial transaction for the booked service.
- Customer Support: To respond to your inquiries, concerns, and requests for rescheduling or cancellation.
- Legal Compliance: To comply with legal obligations, enforce our Terms & Conditions, and protect our rights as provided under the laws of Malaysia.
Sharing Your Personal Information (Third-Party Processors)
We rely on third-party service providers to power our paid booking process. By using our Services, you acknowledge and agree to the following data sharing:
| Third-Party Processor | Function | Data Shared | Processor’s Privacy Policy |
|---|---|---|---|
| Calendly | Online scheduling and event management. | Name, Email, Phone, Booking Details (Date/Time). | [Link to Calendly’s Privacy Policy] |
| Stripe/PayPal | Payment processing. | Name, Email, Billing Address, Payment Instrument Data (securely encrypted). | [Link to Payment Processor’s Privacy Policy] |
| Hostinger | Website hosting and analytics. | Usage Data (IP address, pages visited). | [Link to Host’s Privacy Policy] |
Important Note on Payments (PCI Compliance):
Your full payment card details are collected and processed directly by our third-party payment processor (e.g., Stripe or PayPal) via Calendly. This transaction is secured and governed by their terms and privacy policies. We never directly access, store, or process your full credit card information and do not accept any liability for any wrongful use of this information by any Third Party.
Security and Data Retention
We take reasonable technical and organizational steps to protect your personal data from unauthorized access or disclosure. We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, typically 7 years for financial records, or 1 year after the last consultation, unless a longer retention period is required or permitted by law.
Your Data Rights
Depending on your location (e.g., Malaysia, Aust, US, EU/UK under GDPR), you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate data.
- Erasure (Right to be Forgotten): Request that we delete your personal data.
- Object/Restrict Processing: Object to or limit our processing of your data.
To exercise any of these rights, please contact us at: info@rsureshlawoffice.com
Contact Information
R Suresh & Associates
Email: info@rsureshlawoffice.com
Address: Unit C-19-12,
Koi Kinrara Suites
Jalan Pipit, Bukit Tandang,
Bandar Puchong Jaya
47100 Selangor, Malaysia.